Privacy Policy for QChing

Last updated: 27-Feb-2025

🔒 ARE MY I CHING QUESTIONS PRIVATE?

YES - your I Ching consultations and questions are strictly private and are processed automatically by our system.
Your questions are not routinely reviewed by human staff members.
Limited content monitoring occurs primarily through automated systems for abuse prevention purposes (such as detecting harmful content or violations of our terms of service).
Staff may access data for system maintenance, troubleshooting, or with your explicit permission.
If used for research purposes, all data is thoroughly anonymized to protect your privacy.
We understand the personal nature of I Ching consultations and take your privacy seriously.

1. Introduction

Welcome to QChing. We are committed to protecting your privacy and handling your data with transparency. This privacy policy explains how we collect, use, and protect your information when you use our quantum I Ching consultation service.

2. Information We Collect

Email address (for account creation and communication)
Authentication data (password, encrypted)
Usage data (I Ching readings, questions, and interactions with the app)
Analytics data about app performance and usage patterns

3. How We Use Your Information

We use your information to:

Provide and maintain our service
Authenticate your account
Store your reading history and preferences
Improve our services through analytics
Conduct scientific research (with your consent and in anonymized form)

4. Data Storage and Security

Your data is stored securely in Singapore through our service provider, Supabase. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

Supabase (authentication and data storage)
Google Authentication (optional login method)
Vercel Analytics (performance monitoring)

6. Scientific Research

We may use anonymized data for scientific research related to I Ching readings. Before any research begins, we will:

Inform you about the planned research
Provide you the option to exclude your data
Ensure all data is properly anonymized

7. Data Retention

We retain your data indefinitely unless you request deletion. You can delete specific readings directly through the app or request complete account deletion.

8. International Data Transfers and Compliance

Your data may be processed in countries outside your residence. By using QChing, you consent to this transfer. We comply with:

Singapore Personal Data Protection Act (PDPA)
EU General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)

For EU users: We process your data under legitimate interests or consent bases. You have additional rights including data portability and the right to be forgotten.

9. Data Breach Procedures

In the event of a data breach affecting your personal information, we will notify you within 72 hours of discovery via email and provide guidance on protecting your information.

11. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt-out of research participation
Export your data

12. Data Deletion Requests

You can delete specific readings directly through the app. For complete account deletion or other data-related requests, please email tavurth+support@gmail.com

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at tavurth+support@gmail.com.